Have an AI receptionist answer the practice phone
My small practice misses calls after hours and I can't afford another staff member.
Vendor feature Needs a HIPAA agreement (BAA) Individual access available
Source check: 2026-11-11 · Physician review: not yet recorded
The workflow
- Look at Freed's front desk plans and book a demo.
- Script what it may and may not say, such as scheduling yes, medical advice no.
- Ask in writing whether its Business Associate Agreement covers the front desk product.
- Listen to a week of call recordings before trusting it alone.
Tools and cost
USD unless stated otherwise. Billing periods and eligibility matter. A tool listed here was not necessarily tested in the cited study.
Contact sales for setup
Confirm Front Desk coverage in the signed agreement.
What the evidence supports
Freed’s Front Desk page lists Starter Beta at $149/month per 250-call block. The vendor describes call handling and a shared inbox; no independent patient-service result is established.
Primary product or guidance source · Read the source ↗
Where it goes wrong
Callers share health information, so get the Business Associate Agreement in writing before going live.